The University of Iowa conducted a test of its Hawk Alert emergency notification system Wednesday morning.

Although some Hawk Alert subscribers received more than one message due to an error, UI Public Safety Director Chuck Green said the technology worked as intended.

"We know that getting multiple messages can be frustrating for Hawk Alert subscribers, and we apologize for the inconvenience," Green says. "However, this is why we test the system regularly—to make sure the people and technology are ready for a real emergency. We'll continue to work to mitigate future problems."

Green reminds UI faculty, staff, and students to check their personal Hawk Alert settings and make sure the contact information and delivery preferences are up to date. To do that:

• Log in to ISIS (students) or Employee Self Service (faculty and staff).
• Navigate to the Hawk Alert contact information links, or follow the direct links available on the Hawk Alert website.
• Review the Hawk Alert contact information listed for you.
• Make the appropriate additions or changes using the input boxes and drop-down menus.
• Click the "Update Hawk Alert Contact Information" bar at the bottom of the page to save your changes. (If no changes are necessary, simply log off.)

For assistance, contact the ITS Help Desk at 319-384-HELP (4357) or its-helpdesk@uiowa.edu.

For more information, visit the Hawk Alert website.

Hawk Alert is used to notify the campus community of threats to physical safety in emergency situations (tornado, violence, hazardous material incident, and other such incidences). Through Hawk Alert, UI administrators can send recorded or electronic emergency messages to UI students, faculty, and staff via mobile phones (both voice and text messages), home phones, office phones, and work and personal email addresses.